These Terms and Conditions govern your use of the crickx platform and all services available at crickx.biz. By registering an account or accessing any part of the crickx platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
Summary of Key Points
This summary does not replace the full Terms and Conditions below. All users must read the complete document. The summary is provided for convenience only.
crickx is strictly for adults aged 18 and above. Providing false age information during registration is a material breach of these Terms and will result in immediate account closure and forfeiture of any balance held.
Each individual may hold only one crickx account. Duplicate accounts are prohibited and will be closed. Any balance in a duplicate account is non-refundable. Players are responsible for keeping their login credentials secure and confidential.
All transactions on crickx are processed in Bangladeshi Taka (৳ BDT) via bKash, Nagad, Rocket, and Upay. Minimum deposit is ৳500. Withdrawal requests are processed within the timeframes stated in Section 6 of these Terms.
Bonus abuse, collusion, use of automated betting software, money laundering, and any attempt to manipulate game outcomes are strictly prohibited. crickx reserves the right to void bets, suspend accounts, and withhold funds where prohibited activity is detected.
crickx provides deposit limits, session reminders, cooling-off periods, and self-exclusion tools to all registered players. If gambling is negatively affecting your life, you are encouraged to use these tools or contact our support team immediately.
These Terms and Conditions are governed by and construed in accordance with applicable law. Any disputes arising from your use of the crickx platform shall be subject to the exclusive jurisdiction of the competent courts of the relevant territory.
Contents
Important Notice: These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you") and crickx ("we", "us", "our", "the Platform"). Please read them carefully before registering an account or using any service provided by crickx at crickx.biz. If you do not agree to these Terms in full, you must not use the crickx platform.
crickx is an online entertainment platform that provides sports betting, live casino, and slot gaming services to eligible adult users. The crickx platform is accessible at crickx.biz and is operated for the benefit of players based in Bangladesh and other eligible jurisdictions. All services offered by crickx are provided in English and all monetary amounts are denominated in Bangladeshi Taka (৳ BDT).
By creating a crickx account, accessing the crickx platform, or using any service made available through crickx.biz, you confirm that you have read, understood, and unconditionally accepted these Terms and Conditions in their entirety. These Terms apply to all users of the crickx platform regardless of the device, browser, or method of access used.
crickx reserves the right to modify, update, or replace these Terms at any time. Continued use of the platform following the publication of updated Terms constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any changes.
The crickx platform is strictly available to individuals who are 18 years of age or older. By registering an account, you warrant and represent that you are at least 18 years of age. crickx operates a strict zero-tolerance policy with respect to underage gambling. Any account found to have been registered by an individual under the age of 18 will be closed immediately, and any funds held in that account will be forfeited without refund.
To access the full range of crickx services, you must register a personal account by providing accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and mobile phone number. You agree to keep this information up to date at all times.
Each individual is permitted to hold only one active crickx account. The registration of multiple accounts by the same individual — whether using different email addresses, phone numbers, payment methods, or device identifiers — is strictly prohibited. Where duplicate accounts are identified, crickx reserves the right to close all associated accounts, void any pending bets or transactions, and forfeit any balances held across those accounts without notice.
crickx may require you to complete identity verification procedures at any time, including but not limited to submission of a government-issued photo identification document, proof of residential address, and proof of ownership of any payment method used to deposit funds. Failure to complete verification within the timeframe specified by crickx may result in suspension of withdrawal privileges or account closure. crickx is not liable for any losses arising from your failure to complete verification in a timely manner.
You are solely responsible for ensuring that your use of the crickx platform complies with all applicable laws, regulations, and restrictions in your jurisdiction. crickx makes no representation that its services are lawful in all jurisdictions. If access to online gambling is prohibited in your jurisdiction, you must not use the crickx platform.
You are solely responsible for maintaining the confidentiality of your crickx account credentials, including your username and password. You must not share your login details with any third party. crickx will never ask you to disclose your password via email, telephone, or any other channel.
You agree to notify crickx immediately if you become aware of any unauthorised access to your account or any breach of security affecting your account credentials. crickx will not be liable for any losses arising from your failure to keep your account credentials secure or from your failure to notify crickx of a suspected security breach in a timely manner.
crickx uses SSL 256-bit encryption across all pages of the platform, all login sessions, and all payment transactions. Despite these measures, crickx cannot guarantee that its systems are entirely free from security vulnerabilities and does not accept liability for losses arising from security breaches that are beyond its reasonable control.
crickx provides the following principal services to registered users:
crickx reserves the right to add, modify, suspend, or remove any game, market, or service from the platform at any time without prior notice. The availability of any particular game or betting market does not constitute a guarantee of its continued availability.
crickx accepts deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All deposits are processed in Bangladeshi Taka (৳ BDT). The minimum deposit amount is ৳500 per transaction unless otherwise stated in a specific promotion.
Deposits via bKash, Nagad, Rocket, and Upay are typically credited to your crickx wallet instantly or within a few minutes of the transaction being confirmed by the payment provider. Bank transfer deposits may take up to one (1) business day to be credited, depending on the processing times of the relevant Bangladeshi financial institution.
All funds deposited by players are held in a crickx account designated for player funds and are kept separate from crickx operational funds. Deposited funds are not used to fund crickx business operations. This separation is maintained to protect player balances in the event of any financial difficulty affecting the platform.
crickx does not charge fees on deposits. However, your payment provider (e.g., bKash, Nagad) may apply their own transaction fees. Please check with your payment provider before initiating a deposit. crickx is not responsible for fees charged by third-party payment services.
Withdrawal requests may only be made to a payment method that has previously been used to deposit funds into your crickx account, or to a verified payment method registered in your name. The minimum withdrawal amount is ৳500 per transaction. Withdrawals will only be processed after your account identity verification has been completed to the satisfaction of crickx.
Withdrawal requests submitted via bKash or Nagad are typically processed within fifteen (15) minutes to four (4) hours of the request being approved by crickx. Bank transfer withdrawals may take up to three (3) business days depending on the policies of the receiving Bangladeshi financial institution. crickx does not guarantee specific processing times and is not liable for delays caused by third-party payment providers.
crickx reserves the right to withhold withdrawal processing pending completion of any outstanding verification requirements, pending investigation of any suspected policy breach, or pending review of any unusual account activity. Where a withdrawal is withheld for investigation, crickx will notify the account holder by email and will endeavour to complete its review within a reasonable timeframe.
All withdrawals are processed in Bangladeshi Taka (৳ BDT). crickx does not process withdrawals in foreign currencies. Any currency conversion costs incurred by the player's financial institution are the sole responsibility of the player.
crickx may offer bonuses, free bets, reload promotions, and other incentives to registered players from time to time. All bonuses and promotions are subject to specific terms and wagering requirements that will be communicated at the time the offer is presented. General bonus conditions include the following:
Bonus Abuse Warning: Any attempt to abuse the crickx bonus system — including but not limited to creating multiple accounts to claim a single promotion, using bonus funds in a manner designed to circumvent wagering requirements, or coordinating with other players to exploit promotions — constitutes a material breach of these Terms and will result in immediate account closure and forfeiture of all funds.
All bets placed on the crickx sportsbook are final once confirmed. It is your responsibility to ensure the accuracy of all bet selections — including the event, market, selection, and stake — before confirming a wager. crickx will not accept claims for refunds or bet amendments on the grounds of user error after a bet has been confirmed.
All odds displayed on the crickx platform are subject to change prior to the confirmation of a bet. The odds at which a bet is confirmed are the odds that will be applied to that wager for settlement purposes. crickx does not guarantee the continued availability of any particular odds for any given event or market.
crickx reserves the right to void any bet placed under the following circumstances: an event is abandoned, postponed indefinitely, or cancelled; a manifest pricing error has occurred; the market was settled incorrectly and is subject to correction; or the bet was placed in contravention of these Terms. Where a bet is voided, the stake will be returned to the player's crickx wallet.
Maximum single-bet payout limits apply across all sports markets on the crickx platform. These limits are published within the relevant betting section of the platform and may vary by sport, market type, and event. crickx reserves the right to reduce maximum payout limits for any market or event at any time.
In-play (live) betting is subject to brief delays to prevent exploitation of broadcast latency. crickx reserves the right to suspend any in-play market at any time during a live event at its discretion. Bets placed during a suspension period will be voided and stakes returned.
All casino games and slot titles available on the crickx platform — including live dealer games, slots, and arcade games — use certified Random Number Generator (RNG) technology or are operated by live dealer studios under the supervision of licensed game providers. crickx does not control the RNG or game logic of third-party game providers and accepts no liability for errors, malfunctions, or interruptions in third-party game software.
In the event of a technical malfunction during a casino game or slot session — including but not limited to disconnection, game freeze, or software error — crickx will review the affected game session using server-side logs. Where the outcome of a game round cannot be definitively determined from server logs, the game round will be voided and the stake returned to the player's crickx wallet. crickx's decision in all disputed game round outcomes is final.
Maximum bet limits, game-specific rules, and RTP (Return to Player) information for individual titles are available within the relevant game interface and game provider documentation. Players are encouraged to review these details before playing.
The following activities are strictly prohibited on the crickx platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent account closure, forfeiture of all balances, and where appropriate, referral to relevant law enforcement authorities:
crickx is committed to promoting responsible gambling among all of its users. The platform provides the following responsible gaming tools, which are accessible from within your account settings after login:
If you believe that your gambling behaviour is causing harm to yourself or others, we strongly encourage you to make use of these tools immediately and to seek professional support. crickx is for adults aged 18 and above only. Please visit our Responsible Gaming page for more detailed guidance and support resources.
All content on the crickx platform — including but not limited to the crickx logo, brand name, website design, graphics, software, text, and game content — is the exclusive intellectual property of crickx or is used under licence from the relevant third-party rights holders. Nothing in these Terms grants you any right, title, or interest in any crickx intellectual property.
You may not reproduce, copy, distribute, modify, display, transmit, or create derivative works from any crickx content without the prior written consent of crickx. Unauthorised use of crickx intellectual property may give rise to a claim for damages and may constitute a criminal offence.
To the maximum extent permitted by applicable law, crickx shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the crickx platform, including but not limited to loss of profits, loss of data, loss of goodwill, or loss of anticipated savings, even if crickx has been advised of the possibility of such damages.
crickx's total aggregate liability to you in connection with these Terms and your use of the platform shall not exceed the total amount deposited by you into your crickx account in the twelve (12) months immediately preceding the event giving rise to the relevant claim.
crickx does not warrant that the platform will be continuously available, error-free, or free from viruses or other harmful components. crickx shall not be liable for any loss or damage arising from platform unavailability, technical failures, or interruptions to third-party payment or game services that are beyond crickx's reasonable control.
crickx collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also accept the crickx Privacy Policy. Please review the Privacy Policy carefully to understand how crickx handles your personal information.
crickx will not sell, rent, or share your personal data with third parties for their own marketing purposes. Personal data may be shared with licensed payment processing partners (including bKash, Nagad, Rocket, and Upay) and with game software providers to the extent necessary to operate the platform and deliver the services you have requested.
crickx reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, crickx will provide reasonable notice to registered users by posting a notice on the crickx platform or by sending an email to the address registered on your account. The date of the most recent update to these Terms is displayed at the top of this page.
Your continued use of the crickx platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the crickx platform and may request the closure of your account and withdrawal of any remaining balance.
You may request the closure of your crickx account at any time by contacting the crickx support team at [email protected]. Upon receipt of a valid closure request, crickx will close your account and process any remaining withdrawable balance to your verified payment method within the standard withdrawal processing timeframe, subject to any outstanding verification or investigation requirements.
crickx reserves the right to suspend or permanently close your account at any time without prior notice if it determines, in its sole discretion, that you have breached any provision of these Terms, provided false information during registration or verification, engaged in any prohibited conduct, or if crickx is required to do so by any applicable law, regulation, or court order. Where an account is closed by crickx due to a breach of these Terms, any balance held in the account at the time of closure may be forfeited.
These Terms and Conditions and all matters arising from your use of the crickx platform shall be governed by and construed in accordance with applicable law. In the event of any dispute between you and crickx arising from or in connection with these Terms or your use of the platform, you agree to first attempt to resolve the dispute informally by contacting the crickx support team at [email protected].
If a dispute cannot be resolved informally within thirty (30) days of the initial complaint being submitted to crickx, either party may pursue resolution through such formal dispute resolution mechanisms as may be available under applicable law. crickx's decisions in respect of disputed game outcomes, bet settlements, and account reviews are final and binding, subject only to manifest error.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, the crickx platform, or any services provided by crickx, please contact the crickx support team using the details below. All support communications are handled in English.
Please note that the crickx support email address is provided as plain text only. crickx does not accept responsibility for queries submitted through any channel other than the official support email address listed above.
18+ Only. crickx is an online gambling platform intended exclusively for adults aged 18 and above. Gambling can be addictive. Please play responsibly. If you feel that gambling is negatively impacting your life, visit our Responsible Gaming page for support tools and guidance available to all players across Bangladesh.
If anything in these Terms and Conditions is unclear, our support team is available 24/7 to assist you. You can also explore our FAQ for quick answers, or head straight to the crickx platform to start betting on cricket and casino games in ৳ BDT.